What metrics should organizations be looking at during and after the hiring process to increase diversity in their workplace?
There’s no cookie cutter solution. Each metric has to specifically feed the needs of the organization, as well as the root cause of their own issues based on their sector, on their size and also on their willingness to track over time. From my experience, you have to see it from a holistic point of view. It’s about understanding that it's a whole process. It's not just about attracting the right talent and a pool of talent, it's about recruiting them and retaining them as well as sustaining them, either within or outside of the organization. A very precise, very clear, very concise diversity goal can help achieve that.